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Claims & Payments

Whether you need to file a claim or make a payment, here's the fastest way to get it done, and how we can help.

How to file a claim

Most insurance carriers have a dedicated claims line that’s open 24/7, and filing directly with your carrier is usually the fastest way to get a claim started. Your claims number is on your insurance card and your declarations page.

Not sure who your carrier is, or which number to call? That’s exactly what we’re here for. Call us at (727) 584-9999 and we’ll point you to the right claims line and walk you through what to expect, and we’ll stay in your corner through the process.

Have your details ready

Your policy number, the date and a brief description of what happened, and photos if you have them.

File with your carrier

Use the 24/7 claims line on your card or declarations page, or call us and we’ll connect you.

We help you through it

As your independent agent, we can help you understand your coverage and follow up on your claim.

How to make a payment

Premium payments are made directly to your insurance carrier. Most carriers offer an online account where you can pay a bill, set up autopay, and view your policy, and your billing statement will show your carrier and account details.

If you’re not sure how to reach your carrier’s payment portal, or you’d like to review a bill or a payment plan, call us at (727) 584-9999 and we’ll help you find the right place to pay and sort out any billing questions.

We’re here to help

You’re never on your own with a claim or a billing question. That’s the difference between a policy you bought online and one placed by a local independent agent, call (727) 584-9999 or contact us and a real person on our team will help.