As part of our normal operations we collect, and in some cases disclose, information about you. We encourage you to read the following statement, which describes Florida Best Quote Insurance’s policies regarding the collection, use, disclosure, and protection of your information. If you are not comfortable with any of the terms or policies described here, we encourage you to send confidential correspondence through the postal service.
What information do we collect?
We collect personally identifiable information in order to identify and register you as a Florida Best Quote Insurance customer. We also collect personal, financial, and product information so we can provide services suited to your particular needs. By learning about you, we can offer more relevant protection and product options.
The information we collect varies depending on the function or process you select or request (for example, a quote, a request for proposal, email, or purchase). You may be asked to provide information such as:
- Name
- Address
- Birth date
- Phone number
- Email address
- Policy type(s) and number(s)
- Social Security number
- Driver’s license number, accident/violation history, information about vehicle operators, lien/lease holders, and vehicle information
Who should use our website?
Our website is for insurance and financial products and services and is not intended for children. We do not market any products or services to children under the age of thirteen, or knowingly collect any information from them. If we become aware that information has been submitted by or collected from a child under thirteen, we will destroy that information.
What customer information do we have, and where did we get it?
Much of the customer information we collect comes directly from you. When you submit an application or request for insurance, or request a quote, you may give us information such as your name, address, and Social Security number. We also keep information about your transactions with us, our affiliates, and others, such as the products and services you purchase, premiums, policy balances, and payment history. We may also collect information from outside sources, including consumer reporting agencies and health-care providers or reporting agencies such as the Medical Information Bureau (MIB), for example, loss-information reports, motor-vehicle reports, credit reports, and medical information.
Who collects this information?
To better serve your needs, the information described above is collected by Florida Best Quote Insurance, its agents, and other companies working on its behalf. Depending on the nature of your transaction, we may also collect information from outside sources such as loss-information reports, motor-vehicle reports, and credit reports. For property insurance, we may send someone to inspect your property and verify its value and condition.
How is this information used?
The information you submit through our online forms and email is used to provide the response or service you requested. We may also use it to contact you about our products and services. If you do not wish to receive those communications, you can write us, email us, or reply to any email from our employees asking to be removed from our mailing lists.
Who has access to this information?
Florida Best Quote Insurance, its employees, and certain companies working on its behalf have access to this information in order to serve your needs. This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of Florida Best Quote Insurance, its users, or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate to service an insurance policy we have issued (for example, inquiries from lienholders or additional insureds) or to address claims under a policy we have issued.
In addition, as permitted by law, we may provide information about you without your permission to certain persons or organizations, such as: your agent or broker; insurance support organizations; other insurance companies performing their function in an insurance transaction involving you (such as a claim); independent claim adjusters; businesses conducting actuarial or research studies; regulatory and law-enforcement authorities; and our affiliated companies, if any.
Your options regarding collection, use, and distribution
Any information you submit to us through written applications, our website’s online forms, or email is provided on a voluntary basis. When you access our site this way, the collection, use, and distribution of your information is handled according to the terms of this statement. If you object to these policies, we ask that you not submit information.
Your options regarding correction or storage
You may see, or obtain from us by mail, the information about you in our files. If you believe the information in our records is incomplete or inaccurate, you may request by telephone or postal mail that we make any necessary additions or corrections, or, to the extent feasible, that we delete the information from our files.
Links and co-branded sites
This website contains links to other sites, provided as a convenience to visitors. If you use the services on those sites, they may ask you to provide certain personally identifiable information (some of which may be shared with Florida Best Quote Insurance). Please be aware that we are not responsible for the privacy practices of those sites, even when our name or logo appears on them. We encourage you to read the privacy statement of every website you visit, as their policies may differ from ours.
SMS terms & conditions
SMS consent communication. The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS communications. If you have consented to receive text messages from Florida Best Quote Insurance, you may receive messages related to account notifications for example: “Hello, this is a friendly reminder of your upcoming appointment with Florida Best Quote Insurance at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message frequency. Message frequency may vary depending on the type of communication, for example, you may receive up to 2 SMS messages per week regarding your appointments, quotes, billing, or account status.
Potential fees. Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary for domestic versus international messages.
Opt-in method. You may opt in to receive SMS messages from Florida Best Quote Insurance by submitting an online form.
Opt-out method. You can opt out at any time by replying “STOP” to any SMS message you receive, or by contacting us directly to request removal from our messaging list.
Help. If you experience any issues, reply with the keyword “HELP,” or get help directly from us at floridabestquote.com/contact.
Standard messaging disclosures.
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit this privacy policy page.
- Message frequency may vary.
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.